Warranty
Please read carefully, Legal type stuff:
All holsters/accessories produced by DGL are made to order. By accepting delivery of this DGL product(s), you acknowledge and agree to the following conditions:
DGL products are made to order, and cannot be returned (excludes manufacturing defects). You, the purchaser, have 3 days from the time of delivery to inspect holster/accessory produced DGL, for manufacturing defects. After this time(3days) we assume the product is satisfactory to you, the purchaser, and may not be returned. All item(s) that are returned must be in unused, new condition. Used items cannot be returned for replacement. If there is a manufacturing error, we will of course replace or correct the problem at our discretion. After you receive your item(s), you should inspect the product thoroughly, as you will be accepting it in”as is” condition. You must understand the DGL makes no warranties, express or implied, including warranty of merchant ability and /or fitness for a particular purpose. Call or email us immediately if you have any concerns or questions arising from the result of your inspection.
This is a custom holster/accessory, and it is the purchaser’s responsibility to insure that the item works for its intended purpose in a safe manner. At no time should a firearm other than the make and model of gun for which the holster is made be used in a DGL holster/accessory. Accessory items may create an unsafe condition with a properly fitting, hand made holster. Target trigger, trigger shoes and similar items must not be used with DGL holsters. It is the user’s responsibility to insure that the item is in safe working condition each time it is used. If there is any doubt as to the serviceability of the DGL item, stop using it immediately. Do not alter the item(s) in any way, as this may result in a unsafe situation. DGL disclaims any and all liability for damages, personal and /or to property, that may result from the use of this holster/accessory.
You must acknowledge and realize that this disclaimer is a condition of the sale of the product involved. If you do not agree to the terms of this disclaimer, please do not place an order.
**The safe use of this product(s) is your responsibility, and we expressly advise proper training in the handling of firearms be acquired form accredited programs such as the National Rifle Association and/or other qualified programs before the use of any firearm related products(s)
***As of 11/9/2009 If you( the purchaser) are offered a discount, if after you are notified that your order is ready to ship and you (the purchaser) fail to pay for your order in 30 days after notification your discount will be revoked and you will be charged the normal retail price. If after 31 days, after you (the purchaser) have been notified to the completion of your order and, have failed to pay. The order will be returned to stock and you will lose your order.
We regret having to do this but we have received a handful of orders in the recent past that have failed to be picked up and paid for. When you purchase a DGL product you are getting a custom made product. DGL products are made to order based on your specific requirements.
By clicking on the link below, you acknowledge the above statement.
Return Policy: We want our customers to be satisfied, our return policy is simple.
1. Refunds will be issued after the item has been returned to us for inspection.
2. All new merchandise must be returned as received – New and in the original packaging – with original receipt, there are no exceptions to this.
3. DGL will refund the entire purchase price of the product plus shipping to you and back to us if we have made an error – We will consider returns on a case by case basis regarding merchandise that was ordered in error or that the purchaser ” Does not like ” – Shipping charges will not be returned in the event that the customer simply does not like the product or mistakenly ordered the ” wrong ” product.
4. Now that you have read all the legal stuff, if by chance you do have a problem with your DGL holster just give us a call. Really we are nice people and we will help you out.
5. Now for the real, No Bullshit, Limited Lifetime Warranty, we warrant our product against manufacture defects for the life of the holster. If your Big Dog (or little dog ) chews on it well that,s on you not us.